Ordering Information
In order to serve you in the most expedient manner please place your order by calling toll free 800.521.0951 (Minnesota Sales Office) or 866.994.9200 (Corporate Headquarters). You may also fax your order to 763.785.7095 (Minnesota Sales Office) or 866.449.9211 (Corporate Headquarters). You also have the option of simply sending us your core and we will refurbish and return.
Core Return
Cores must be returned within thirty (30) days of shipment to prevent additional costs. If after thirty (30) days the core has not been returned a core charge equal to the net selling price will be charged. Exceptions may be made for items purchased for stock for future sale.
Cores must be returned in a like for like manner or a core upgrade charge may be invoiced. Cores that are damaged beyond repair or cores not able to be rebuilt will not be accepted or honored for exchange. We reserve the right to charge for damaged or missing components. Our customer will be notified prior to any additional charges being added to the invoice. All items must be returned in static safe packaging to protect our mutual investment. Cores should be returned to the following address freight prepaid.
Petroleum Parts Inc.
6926 Quemetco Court
Fort Wayne, IN 46803
Phones:
866.994.9200
260.749.9200
Fax:
866.449.9211
260.493.2486
Credit Terms
To establish credit terms on parts and consumable purchases, new customers must print out and complete the credit application form appearing on this website and fax to our toll free fax number. We will respond immediately with your answer. Credit will be established after four (4) credit card or prepaid transactions. Credit terms are Net 15 days. We do fax or mail the invoices on the same day as shipments. Accounts not paid by the net 15 day terms will be charged interest at an APR of 18% and will be subject to COD or pre-payment terms.
Credit terms on all equipment (remanufactured dispensers and meters) is thirty percent (30%) pre-paid upon submission of order and balance paid in full prior to shipment.
Please remit all payments to:
Petroleum Parts Inc.
6926 Quemetco Court
Fort Wayne, IN 46803
Phones:
866.994.9200
260.749.9200
Fax:
866.449.9211
260.493.2486
Shipping
UPS is our carrier of choice. At time of account set up we will give our customers the opportunity to use the third party billing option. This will allow you to take advantage of your established discounts with UPS. Otherwise we will prepay and add the charges to the invoice.
Warranty
Circuit boards are warranted for 13 months from date of shipment. All printers are warranted for 100 days from date of shipment (RJV2000 is warranted for one (1) year). We warrant all boards and printers to be free from defect for the time period stated above. Items failing in warranty will be repaired or replaced at no charge. Petroleum Parts Inc. is not responsible for lost customer sales or items that have been damaged by misuse, abuse, acts of God, improper installation or liquid spills. Damage from shipment must be reported to the carrier immediately and remuneration must be made by the carrier. We do not pay for mileage or labor.
Pricing
Please refer to our price list for current pricing. All pricing is subject to change without notice. We will make every effort to limit price changes to once per year.
Original Equipment Manufacturers (OEMs)
Petroleum Parts Inc. is not affiliated in any way or associated with any OEM. We do however use their names and part numbers for reference only. Our products listed in the price list are just that, products of Petroleum Parts Inc., repaired and rebuilt to our specifications. They are not products of the listed manufacturers.
If you have any questions, please contact us, toll-free, at 866.994.9200.